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Job summary

Main area
Access and Crisis
Band 6
37.5 hours per week
Job ref
Pennine Care NHS Foundation Trust
Employer type
he Royal Oldham Hospital
£26,565 to £35,577 per annum
07/06/2017 23:59
Pennine Care NHS Foundation Trust logo

Senior Access Practitioner

Band 6

Formed in 2002, Pennine Care has grown to become a leading provider of community and mental health services.

Our vision is to deliver the best care to patients, people and families in our local communities, by working effectively with partners to help people to live well.

We provide care to thousands of people every day. In fact our community and mental health services support around 2.4 million patient contacts each year across six boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport, Tameside and Glossop and Trafford.

As well as looking after our patients, we look after our 5,500 staff, and we’re proud to be listed in the HSJ and Nursing Times ‘Top 120 Places to Work’ list (2015). Staff are supported to continue their professional development with relevant training and progression opportunities. 

We consider ourselves lucky to be based just a few miles from the wonderful city of Manchester. We have vibrant city life in one direction and rolling green countryside in the other – the best of both worlds!

The Trust provides support to all new starters, in patient facing roles bands 1 to 4, to successfully complete the Fundamental Care Certificate standards relevant to their role. The certificate provides knowledge and skills to enable staff to perform safely and effectively.

Service/Ward/Department Summary:
An exciting opportunity has arisen in the Oldham Access Team for a Band 6 Senior Mental Health Practitioner. The role involves providing a single point of entry and first level gate keeping into mental health services. To screen, triage and assess all referrals into the service and allocate to the most appropriate service to meet the needs of the service user.

To undertake comprehensive assessments of the health and social care needs of individuals who are referred to the service in addition to comprehensive risk assessments. To coordinate assessment clinics and prioritise appointments. To provide assessment for individuals who present through the urgent care pathway with acute mental health needs. Following assessment to be responsible for identifying appropriate management plans, follow up care, referrals and fast tracking of patients into specialist services.

To provide brief crisis interventions and follow up appointments for individuals to support crisis management and harm minimisation.

To participate in the overall development of the service ensuring that the principles of Clinical Governance underpin all developments.

It is expected that you will deliver care in accordance with all Pennine Care NHS Foundation Trust policies and procedures, the Mental Health Act and community care legislation.

Role Summary:
The role provides an opportunity to work at the front line of mental health services and to be involved in the assessment of health and social care needs within an established team.

Key duties include
• Delivering assessments within the acute trust facilities and providing crisis interventions in the community.
• Close liaison with primary care and developing relationships with key stakeholders.
• Routine assessment and pathway identification as a single point of entry service

Key Responsibilities of the Post:
Clinical Work
• To triage all referrals that are made to the service as the single point of entry and first level gatekeeper to Mental Health services.
• To undertake a senior position in the Duty Role within the team.

• To make onward referral to the most appropriate service to meet the individual needs of the service user following triage.
• To carry out a thorough assessment of the service users’ current mental health problems and individual needs, including a risk assessment.
• To develop individualised packages of care for service users with mental health problems, including signposting where necessary, within the stepped care model (NICE, 2003), Fair Access to Care Services and the Care Programme Approach.
• To provide short term psychotherapeutic interventions as appropriate
• To provide short term crisis management as appropriate
• To identify the need for protection in line with safeguarding children and the Protection of Vulnerable Adult Policy and to comply with statutory obligations.
• To liaise and negotiate with other professions, statutory and independent agencies to ensure the best possible service is provided to service users and carers.
• To evaluate systematically and record, outcomes of mental health assessments, adapting care on the basis of these outcomes.
• To involve family and carers in the assessment and care planning with service users consent.
• To provide education and appropriate self-help resources to patients specific to individual needs.
• To maintain accurate and up to date clinical documentation on all service user contacts, ensuring confidentiality at all times.
• To possess a sound knowledge of issues surrounding violence and aggression and to be able to diffuse potentially difficult and volatile situations.
• To contribute to the establishment and review of policies, procedures and practice guidelines relating to the work of the Access and Crisis Service and the interface between primary, secondary and specialist Mental Health Services.
• To provide advice and information to non-mental health trained medical and nursing staff regarding the management of patients with mental health problems.
• To undertake evidence based practice.
• To observe and practice within the legal requirements of the Mental Health Act 1983.
• To maintain professional awareness by keeping abreast of changing trends in clinical / professional practice.
• To be aware of professional accountability, with due regard your professional Code of Conduct.

Research and Audit
• To ensure that the PARIS records are efficiently maintained.
• To contribute to audits as required, providing relevant data as required in line with performance monitoring targets.
• To record, monitor and inform of any unmet need.
• To participate in research opportunities as and when appropriate.

Education and Training
• To contribute to the on-going training and development of non-mental health trained medical and nursing staff with regard to mental health issues.
• To have effective presentation skills in order to positively promote the Access and Crisis Service.
• To participate in clinical and managerial supervision in accordance with Pennine Care NHS Foundation Trust policy.
• To provide mentorship, education and training to learners from a range of professional backgrounds.

Service Development
• To participate in monitoring and evaluation of the effectiveness of service delivery and contribute to developments relevant to mental health services.
• To take an active role in Working Groups and Service development initiatives when requested.
• To participate in the rota planning for the Service and ensure that the Team Manager is informed of any gaps in service provision.

Management & Personnel
• To deal appropriately with clinical incidents, complaints etc. from patients, relatives and members of the public, via line manager, in accordance with Trust policy.

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

Key Requirements of the Person Specification:
• Good standard of General Education
• RMN/RNMH/Social worker equivalent
• Evidence of on-going CPD
• Significant post registration experience.
• Proven experience of working with clients with complex needs.
• Experience of working with individuals who present to mental health services in crisis and have symptoms of mental health illness
• Experience of working in multi-disciplinary teams.
• Experience of providing supervision to junior staff
• Understanding of current mental health legislation, Safe Guarding and Child Protection Legislation
• Awareness of NICE Guidance in the treatment of mental health problems and knowledge of treatments and interventions appropriate for individuals with mental health needs
• Understanding of confidentiality and data protection issues.
• Knowledge of psychosocial assessment and risk assessment/management processes
• Comprehensive understanding of deliberate self-harm and appropriate management strategies
• Comprehensive mental health and risk assessment skills.
• Ability to construct effective packages of care and risk management plans
• Ability to deliver a range of evidence based interventions.
• Excellent communication skills, both written and verbal.
• Comprehensive I.T Skills
• Ability to form productive working relationships with service users, carers and multi-disciplinary staff.
• Good organisational and prioritisation skills.
• Must be flexible and able to work on an internal rotation basis across the 24 hour shift cycle.
• Able to pass Occupational Health Screening process
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced CRB disclosure and registration with the Independent Safeguarding Authority (ISA), Vetting and Barring Scheme.
• Use of a car or access to a means of mobility

No smoking policyPositive about disabled people

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Apply online now

Further details / informal visits contact

Access Team Leader - Mrs Terry Mooney - 0161 716 2757

If you have problems applying, contact

Pennine Care Trust Headquarters
225 Old Street
0161 716 3192